How do I order?

1.Contact with whatsapp customer service to confirm your chosed products
2.Choose the product you wish to order and checkout through the online shopping cart system. Before receiving the product, you will receive a call from our delivery team/driver to confirm your order.

When I can receive my order?

Once you confirm order,
1. Same day is in 24 hours in Dubai and Sharjah
2 . Other Areas deliver 3-5 days.

Urgent delivery

for urgent order, we can deliver to you within 2-4hours but you should get contact with whatsapp customer service for confirm

How can I collect an order?

Actually we don’t support costomer collect an order.

How do I pay?

Payment is via cash on delivery.
Reminder: we cant accept credit/debit card payment on delivery

Can I come to your shop?

We are an online shop only we do not allow customer visits.

How do I cancel an order?
  • Customer Service whatsapp 1: +44 7511 938229‬
  • Customer Sevice or send E-mail: evachenys@gmail.com note we do not accept returns and not exchangs it. If the product is not after you received it, we will not refund and not exchange it.
  • Only when you receive the goods, the product is damaged, we will send delivery a new product to you.
I’m looking for a product not currently stocked by you can you source it for me?

Possibly, please leave us an email wit details and we will do what we can to find it for you.

How do I return an item?

whatsapp: +44 7511 938229‬ customer sevice or send E-mail: evachenys@gmail.com. Kindly note we do not accept returns and not exchangs it. If the product is not damaged after you received it, we will not refund and not exchange it.
Only when you receive the goods, the product is damaged, we will send delivery a new product to you.

Is the process discreet?

Yes the process is discreet, we only accept cash payments so there will be nothing on your bank statement and the driver is instructed to not announce/communicate anything that he is delivering.

Is there a fee for delivery?

Yes we charge a small fee for delivery to cover our costs.

Same Day Delivery?

Any products that you have purchased from our site will be delivered to you, Same day is in 24 hours in Dubai and Sharjah